This was a phrase and lesson i learnt in business from the very early days.
The customers always come first. For us customers are our distributors as well as our end customers, We not only design our products based on their requirements and feedback, but we undertake customer surveys every year as a part of our continuous improvement with ISO 9001.
Our customers are at the heart of all we do. From the product designs, support materials for our distributors, warehousing and logistics through to our finance management. Our aim is to help the customer be efficient and to provide a quality product at a reasonable price.
It is thus so touching when our customers give us great feedback.
"The Customer just called to say she is very happy with the product – quality & delivery time. She says she has recommended them to a lot of people"
Some more lovely feedback from our customers. How they have time to contact us whilst also looking after their patients?#Miracleworkers